Surpass Solutions

Surpass Solutions helps businesses share order, shipping, and invoice information automatically with their partners using Electronic Data Interchange (EDI). Normally, companies would have to send these details by email or enter them by hand, which can be slow and cause mistakes. Surpass Solutions makes this process automatic, so information goes directly into the right systems without manual work.

The company connects with popular business software like NetSuite, Cin7, and Accumatica, making it easy to handle orders and deliveries. They also help teams work better together by connecting with tools like Slack and Microsoft Teams. Surpass Solutions is helpful for businesses in areas like retail, food, manufacturing, and more.

With Surpass Solutions, companies don’t need to worry about technical details or EDI rules. The service takes care of everything, making it easier for businesses to work with big partners, save time, and reduce errors.

Surpass Solutions is different from other eCommerce tools because it handles all the technical work of connecting businesses with their trading partners, so companies don’t have to worry about complicated EDI rules or setup. It connects easily with popular business systems and helps teams work together using tools like Slack and Teams.

Unlike many other services, Surpass Solutions offers hands-on support and custom solutions for each business. Their main goal is to make sending and receiving orders, invoices, and shipping details automatic and error-free, saving companies time and making it easier to grow.

Surpass Solutions can help improve key eCommerce metrics such as order processing speed, order accuracy, fulfillment rate, invoice turnaround time, and error reduction. By automating data exchange and integrating with business systems, Surpass Solutions streamlines operations, leading to higher efficiency, fewer mistakes, and improved customer satisfaction.

Who would use Surpass Solutions:

Team members who manage orders, shipping, or inventory—such as operations managers, supply chain coordinators, and IT staff—would use Surpass Solutions. Customer service teams may also benefit, as the platform helps track orders and resolve issues faster by ensuring accurate, real-time data sharing.

How big is the setup project:

Setting up Surpass Solutions is typically a small to medium-sized project. Their team handles most technical tasks, including integration with existing business systems. Most businesses can expect a streamlined onboarding process, with setup completed in days or weeks, rather than months, minimizing disruption and requiring little internal IT effort.

Surpass Solutions is a great fit for medium to large businesses that need to automate order, shipping, and invoicing data with trading partners, especially if they work with major retailers or distributors who require EDI compliance. It’s ideal for companies in retail, manufacturing, consumer goods, food, and wholesale, particularly those using systems like NetSuite or Cin7.

However, it may not suit very small businesses, startups, or those with low order volumes who don’t need automation or EDI. Companies with unique, highly customized workflows that can’t be standardized may also find Surpass Solutions less effective for their needs.